Receptionist​/Scheduler PRN

Receptionist/Scheduler PRN, First Shift BHCOR-Clinic I Corbin, KY Our outpatient specialty clinics provide comprehensive physician services to patients across southeastern Kentucky. We serve individuals of all ages—from newborns and children to adolescents, adults, and seniors—offering care tailored to their unique needs. The patient population varies based on the availability of specialty physicians, ensuring access to expert care in areas such as cardiology, pediatrics, endocrinology, and more.

These clinics are designed to deliver high-quality, specialized healthcare in a convenient outpatient setting.

Primarily responsible for greeting and interacting appropriately with patients. Providing patient redirection when necessary, obtaining necessary consent forms and other admission or daily paperwork, informing clinicians that patients are present, answering the phones, scheduling patients, making reminder phone calls to patients, and performing clerical duties as assigned. Responsible for gathering performance improvement data for assigned programs. Must be highly organized and stay calm in stressful situations.

Schedule, reschedule, and cancel patient appointments accurately and efficiently. Answer phones, relay messages, and communicate patient information to appropriate staff. Collect copayments and obtain required insurance authorizations and referrals. Maintain scheduling systems, enter physician orders, and access electronic medical records. Coordinate scheduling changes and communicate updates with providers and departments. Provide clerical support while maintaining accurate records and documentation. Participate in required training and support departmental operations.

Follow Baptist Health policies, safety standards, infection prevention, and emergency preparedness procedures.

• High School diploma or GED required.
• Minimum of two (2) years of related clerical, scheduling, customer service, or healthcare office experience required.

• Preventive Plan
• Retirement Plans
• Flimp Decisions
  - Flimp Decisions will help you pick the best value plan option given your expected medical needs. The proprietary algorithm provides a personalized financial analysis and recommendation, considering both premium and expected out-of-pocket cost (copays, etc.), as well as other important plan features.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation,

Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law.

Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team.

Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call . For TDD to voice, call .

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