Director of Behavioral Health

The Director of Behavioral Health provides strategic, clinical, and operational leadership for the FQHC’s integrated behavioral health program. This position oversees a multidisciplinary team of thirty plus staff, including Targeted Case Managers, Licensed Therapists, Peer Support Specialists, Behavioral Health Care Coordinators, and Psychiatric Mental Health Nurse Practitioners. The Director is responsible for ensuring high quality, evidence-based, culturally responsive behavioral health services fully integrated within primary care.

The Director drives program growth, clinical excellence, regulatory compliance, financial performance, and workforce development while advancing the organization’s mission to deliver accessible, whole person care to underserved populations.

• Ensure delivery of evidence based, trauma informed, and culturally responsive care across all behavioral health disciplines.
• Establish and monitor clinical protocols, workflows, and performance standards.
• Lead quality improvement initiatives using data driven methods to improve outcomes.
• Oversee risk management, incident review, and clinical compliance as needed for behavioral health.
• Manage departmental budgets, productivity targets, and financial performance.
• Optimize staffing models, scheduling, and workflows to maximize access and efficiency.
• Monitor key performance indicators (KPIs) such as access to care, now-show rates, productivity, outcomes, payer mix, and report those to CQI, CMO and others within the organization.
• Ensure accurate documentation, coding, and billing in collaboration with finance and compliance teams.
• Work closely with grantspecialiststo find and apply for grants related to behavioral health as well as managing required reporting data and timely reporting to CQI and outside entities.
• Provide direct leadership to managers, supervisors, and clinical leads across the behavioral health continuum.
• Recruit, onboard, and retain a high performing and mission driven workforce.
• Design and implement formal training programs in relation to specific topics on integrated care fordental, medical care, pharmacy and behavioral health providers.
• Foster a culture of accountability, collaboration, equity, and professional growth.
• Conduct performance evaluations and lead corrective action when necessary and provide those to the CMO.
• Direct supervision of PMHNPs, doctorate level psychologists and psychiatrists if applicable shared with the CMO.
• Provides clinical supervision to Behavioral Health program including students, case managers, care coordinators, therapists, PMHNPs, and medical assistants.
• Partner with other directors, managers, and leadership to ensure seamless integration of behavioral health into Grace Health services.
• Promote team-based care models and warm handoffs between medical, dental, and behavioral health providers.
• Ensure adherence to HRSA, SAMHSA, NCQA, state, and federal regulations.
• Oversee licensing, credentialing, and scope-of-practice compliance for all behavioral health staff with the CMO.
• Prepare for audits, site visits, and accreditation reviews.
• Provides direct patient clinical care with scope of licensure two to three days per week and offersadditionalcounseling services as needed when patient volume exceeds available therapist capacity, or when atherapistvacates a position or is on FMLA.
• Design, implement, and continuously refine an integrated behavioral health model aligned with FQHC standards and practices.
• Develop and execute a multi-year strategic plan for behavioral health services, including growth, service line expansion, and sustainability.
• Serve as an organizational subject matter expert on integrated care, population health, and behavioral health…