Career Coach

Career Coach

Join to apply for the Career Coach role at Volunteers of America Mid-States.

$15.00/hr - $16.00/hr

Position Title: Career Coach
Location: Corbin, KY
Status: Full Time, Hourly, Non-Exempt
Program: Workforce Reintegration Program
Reports To: Senior Workforce Development Specialist

Introduction: Volunteers of America Mid-States (VOA) is a non‑profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low‑income seniors, support for individuals with developmental disabilities, restorative justice accountability, and free HIV testing and education. Founded in 1896, VOA remains staffed by paid mission‑driven professionals committed to building thriving communities.

Our employees benefit from a comprehensive benefits package, flexibility, teamwork, and fun.

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• Met Life Legal Plans

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• All company paid benefits and paid time off effective day one

• Commitment Committee
• Justice Committee
• Integrity Committee
• Compassion Committee
• Retention Committee

Under direction, works in assigned communities to identify and engage targeted populations of the grant (assists individuals recovering from a substance use disorder) and encourages participation in the Recovery Reintegration Program.

• Driver’s license and satisfactory driving record.
• Own car for transportation.
• Travel 80% of time to program service area, with travel reimbursement.

• The ability to work independently and solve problems creatively.
• Superior written and oral communication skills.
• Appropriate and professional telephone communication skills.
• Ability to maintain confidentiality of all persons requesting assistance.
• Computer skills, including Microsoft Office and Excel.
• Demonstrate initiative and strive to continually improve processes and relationships.
• Excellent time‑management skills, ability to manage multiple projects and set priorities to meet deadlines.
• Depth of understanding of eligibility criteria and policies for federal and local public benefit programs.
• Remain non‑judgmental, empathetic, and respectful of individuals in recovery.

• Works in grant coverage area and surrounding counties to identify target population (under‑employed and unemployed).
• Establishes credibility with target population using trust‑building communication techniques.
• Assesses and refers target population to social/vocational/educational services agencies and area employers.
• Screen, refer, and enroll individuals into recovery and the WRP program.
• Recruit employers to serve as transformational employment sites.
• Recruit educational providers as partners.
• Understand employer needs and the business performed to identify suitable employee attributes.
• Assess clients for compatible employment opportunities.
• Ensure compliance with grant requirements.
• Maintain Volunteers of America’s positive public image when interacting with agencies, businesses, and community partners.
• Familiar with other VOA programs and services.
• Model agency core values of integrity, compassion, diversity, commitment, and justice to all contacts.
• Understand barriers faced by rural clients and develop best practices to serve them.
• Refer clients who do not qualify for WRP program to other mainstream services or training in service area.
• Participate in outreach activities.
• Maintain bi‑weekly meetings with clients and employers to ensure needs are met.
• Execute rapid job searches to assist clients in attaining employment.
• Demonstrate ability to relate to individuals and families in culturally appropriate manner.
• Document case management activities in required time frame and format.
• Participate in staff, supervision, case consultation, and training meetings.
• Identify systemic barriers and communicate with leadership to collaborate on solutions.
• Assume additional duties assigned by WRP Program Manager and VOA Work Director.
• Perform PQI duties assigned by supervision & PQI committee.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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