D​/Crisis Director​/PDS Case Manager

Description Essential Duties and Responsibilities

• Provide training on Crisis Prevention and Intervention.
• Coordinate and ensure that staff receives all training needed for implementation of the crisis response system.
• Provide technical assistance, which may include training, to private SCL providers or community caregivers in the areas of crisis prevention and management.
• Coordinate D/s line program details, such as scheduling and assistance that includes on‑call/mobile crisis responders.
• Data collection and analysis of crisis stabilization supports.
• Complete required Division of Developmental and Intellectual Disabilities (DD/) monthly documents.
• Follow‑up on D/s calls and make appropriate referrals for intensive case management.
• Collaborate with intensive case manager to provide comprehensive crisis management support for D/s.
• Be familiar with 202B protocols and complete when required.
• Complete assessments from new allocations.
• Conduct face‑to‑face and phone interviews when needed.
• To assist the D/ in any other endeavor to ensure a quality program.
• Working with an individual and others identified by the individual as their team to develop an Individual Plan of Care (POC) budget and spending plan, and emergency backup plan.
• Utilize a person‑centered planning approach to identify and implement all supports needed/wanted by the individual.
• Maximum caseload of 40 PDS clients
• Provide any needed assistance to a PDS participant with any aspect of PDS or blended services (i.e., recruiting/hiring/managing PDS providers, completing and submitting required forms.)
• Coordinate all services.
• Monitor a participant’s health, safety and welfare.
• Provide a monthly face‑to‑face home visit.
• Be available 24 hours per day, 7 days per week, including holidays.
• Document each contact with the participant or on behalf of the participant and the progress towards outcomes/goals
• Resolve issues related to unmet consumer needs and/or health and safety are being jeopardized or funds in the consumer’s budget are not being utilized per the POC
• Each staff person has a legal responsibility to report any form of abuse (physical, emotional, sexual), neglect or exploitation
• Other duties as assigned

Qualifications: Bachelor’s Degree in Human Services (Psychology, Sociology, Social Work, Education or Health);
Complete D/s Prevention & Intervention training and other training requirements within the time frames per SCL/MPW waiver, D/ and procedures;
Submit to and pass a criminal record check and a drug screen test.

Hours: Monday through Friday 8:00 am until 4:30 pm. Evening and weekend hours may be required.

• Oral and Written Communication Skills
• Interpersonal Skills
• Knowledge of computers
• Ability to work as part of a comprehensive community mental health team and to positively represent the agency in the community.
• Complete training requirements within specified time frames per SCL/MPW Waivers, DDID standards and procedures
• Comply with agency policies and procedures, SCL/MPW regulations, DDID standards and procedures, JCAHO
• Valid driver’s license and no moving violations on driving record
• Clear Background Checks
• Valid Social Security number or valid work permit if not a US Citizen
• TB Risk Assessment Completed within 7 days of hire
• Negative drug test
• Read, adhere to and promote the MR/DD Vision Statement
• Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or in a crisis situation
• Ability to complete record keeping in a timely fashion
• Ability to get along with diverse personalities and maintain effective working relationships
• Ability to work well with people of all races, backgrounds and needs

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable the individual with disabilities to perform the essential functions.

• Physically able to reach, push, pull, stoop, stand, walk and lift up to 20 pounds
• Possess a valid Driver’s License, maintain a safe driving record, and maintain the required minimum vehicle insurance…