Receptionist - Evenings

Role: Receptionist – Evenings – SEPTEMBER START

Location: Tresham College – Corby Campus

Salary/Benefits: Salary is between £24,552 and £26,754 per annum (Pro-Rata) DOE and Qualifications, People’s Pension, Retail and Leisure Discounts, excellent professional and personal development opportunities, accessing college courses.

Hours/Weeks: 8 hours per week – 37 weeks per year – Mondays and Wednesdays 17.00 to 21.00

Contract Type: Permanent – Part/Term Time

This is a UK based contract
, and you are required to have the Right to Work in the UK
. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

We are currently seeking an Evening Receptionist to join our Customer Contact and Admissions department at The Bedford College Group.

• Front of House & Customer Experience – Deliver a professional, welcoming and high‑quality reception service, acting as the first point of contact for visitors, students and staff.
• Reception Operations & Administration – Manage day‑to‑day front desk activities including  production, visitor management, enquiries, post handling and maintaining organised records.
• Communication, CRM & Enquiry Handling – Handle calls, emails and face‑to‑face enquiries efficiently, recording interactions on CRM systems and directing queries to appropriate departments.
• Facilities, Events & Operational Support – Support enrolment and college events, maintain a safe and tidy reception area, manage stock and assist with administrative tasks across the team.
• Professional Practice, Compliance & Teamwork – Uphold safeguarding, GDPR, EDI and health & safety standards, while working collaboratively and maintaining a professional, customer‑focused approach.

• Qualifications & Customer Service Experience – GCSE English and maths with proven experience in customer service or reception roles, delivering professional and welcoming front‑of‑house support.
• Customer Engagement & Communication – Friendly and approachable with excellent communication skills, able to handle enquiries confidently across phone, face‑to‑face and written channels while maintaining professionalism.
• Organisation, Administration & Systems – Strong organisational skills with the ability to manage busy workloads, maintain accurate records and use digital systems effectively in a fast‑paced environment.
• Resilience, Teamwork & Problem Solving – Calm under pressure, able to manage challenging situations positively, prioritise tasks and contribute effectively within a team environment.
• Professional Values, Flexibility & Safeguarding – Committed to safeguarding, College values and high standards of behaviour, with flexibility to work varied hours, travel across sites and maintain a professional appearance.

For a more detailed breakdown of the job role and the requirements, please see the Job Description attached to this vacancy.

Interviews to be held: 01 July 2026

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork – We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously – We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred – At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive – We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring – We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence – We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest…