Receptionist - Evenings

Location

Corby (Tresham College – Corby Campus)

£24,552 – £26,754 per annum (Pro Rata), plus People’s Pension, Retail and Leisure Discounts, professional development opportunities, and access to college courses.

8 hours per week – 37 weeks per year – Mondays and Wednesdays 17:00 to 21:00

Permanent – Part/Term Time

UK‑based contract. Candidates must provide evidence of right to work in the UK. Sponsorship not offered.

• Front of House & Customer Experience – Deliver a professional, welcoming reception service, acting as first point of contact for visitors, students and staff.
• Reception Operations & Administration – Manage day‑to‑day front desk activities, including  production, visitor management, enquiries, post handling, and maintaining organised records.
• Communication, CRM & Enquiry Handling – Handle calls, emails and face‑to‑face enquiries, recording interactions on CRM systems and directing queries to appropriate departments.
• Facilities, Events & Operational Support – Support enrolment and college events, maintain a safe and tidy reception area, manage stock and assist with administrative tasks across the team.
• Professional Practice, Compliance & Teamwork – Uphold safeguarding, GDPR, EDI and health & safety standards, working collaboratively and maintaining a professional, customer‑focused approach.

• Qualifications & Customer Service Experience – GCSE English and maths, plus proven experience in customer service or reception roles.
• Customer Engagement & Communication – Friendly and approachable with excellent communication skills, able to handle enquiries confidently across phone, face‑to‑face and written channels.
• Organisation, Administration & Systems – Strong organisational skills, able to manage busy workloads, maintain accurate records and use digital systems effectively in a fast‑paced environment.
• Resilience, Teamwork & Problem Solving – Calm under pressure, able to manage challenging situations positively, prioritise tasks and contribute effectively within a team.
• Professional Values, Flexibility & Safeguarding – Committed to safeguarding, College values and high standards of behaviour, flexible to work varied hours, travel across sites and maintain a professional appearance.

Interviews to be held: 1 July 2026

• Valuing Teamwork – Collaborate and respect each other’s contributions.
• Improving Continuously – Seek better ways, share knowledge, reflect and learn.
• Student Centred – Act with students’ best interests in mind.
• Inclusive – Celebrate differences and diversity.
• Open and Caring – Support well‑being of staff, students and the community.
• Nurturing Education Excellence – Promote teaching excellence, encouraging students to achieve ambitions.

Candidate will be subject to an enhanced DBS check and satisfactory references. This post is exempt from the Rehabilitation of Offenders Act 1974. A detailed policy on employment of ex‑offenders applies.