Receptionist, Administrative​/Clerical

The closing date is 17 June 2026

An opportunity has arisen for a motivated and dedicated individual to join our team. Committed to providing an efficient and effective front-line service in our Reception based at Willowbrook Health Centre, Corby.

The successful applicant must be reliable, able to work flexibly and be committed to providing a quality service. A professional telephone manner and good organisational and communication skills are essential; previous switchboard experience would be an advantage although full training will be provided. Flexibility to cover as and when required for staff absence is required.

17 hours per week, Thursday and Friday  (30 Minute unpaid break each day). These hours are subject to change.

• Provide a quality, professional 'front of house' reception service.
• Be customer focused, polite, and have a professional appearance.
• Flexibility is required to work additional hours including bank holidays.
• Answer incoming calls quickly and politely.
• Support clinicians on booking in appointments on system one as applicable.
• Welcome visitors and staff at reception and assist with any queries.
• Ensure on-call books and duty rotas are kept up to date and amended as changes occur.
• Respond immediately to all emergency/intruder alarms and emergencies and carry out the prescribed procedure quickly.
• Ensure any incidents are recorded accurately.
• Maintain the diary, booking meeting rooms and taxis using the relevant procedure where appropriate.
• Operate the Trust Facilities Help Desk and PFI (Kiers/Robertsons) helpdesk when required.
• Issue keys as requested ensuring that they are signed for and returned.
• Sort internal and external mail as required.
• Take an active role in keeping the reception area tidy, including vacuuming, polishing and general high and low dusting.

• Experience in a similar role i.e reception, switchboard, admin and clerical duties

• Ability to communicate effectively at all levels

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northamptonshire Healthcare Foundation Trust