Customer Service coordinator

Customer Service Coordinator

Near Corby / Hybrid

Permanent

Monday to Friday, 37.5 hours per week

• Acting as the day-to-day contact for key customers – queries, updates, problem‑solving
• Managing orders end-to-end (from quote through to delivery)
• Working closely with external sales and supply chain to keep everything on track
• Proactively keeping customers updated rather than waiting for them to chase
• Handling pricing, delivery schedules and stock-related decisions
• Sorting out invoice queries and general issues when things don't line up

• Someone organised, detail‑focused and able to juggle multiple priorities, with prior internal sales experience
• Comfortable dealing with customers day-to-day and building proper relationships
• Confident working with numbers, pricing and margins
• Someone who doesn't just sit on problems – you'll need to dig in and get them sorted
• Good communication across teams (sales, ops, suppliers – the lot)

• A role where you're trusted to manage your own workload
• Proper exposure across sales, supply chain and operations
• The chance to influence customer experience and commercial outcomes
• A business that values proactive people, not box‑tickers

Please note, due to the high volumes of applications we receive daily, if you are not contacted within 72 hours your application will be considered unsuccessful.