Service Advisor

Join and become part of our Mobile Repair Network, delivering exceptional customer service and aftercare.

As a Service Advisor, you'll be the first point of contact for customers reporting vehicle warranty issues. You'll provide support, diagnose minor faults over the phone, arrange repair appointments, and manage warranty claims to ensure a smooth customer experience.

• Handle customer enquiries via phone and email.
• Diagnose minor vehicle faults and provide advice.
• Book mobile repair appointments.
• Manage warranty claims and liaise with third-party repair providers.
• Keep accurate customer records and update internal systems.
• Support customers through the repair process and resolve queries professionally.

• Previous experience in a Service Advisor or automotive customer service role.
• Good knowledge of vehicle systems and basic diagnostics.
• Excellent communication and problem-solving skills.
• Strong organisational and IT skills.
• A customer-focused approach with a positive attitude.

? Full-time opportunity
? Supportive team environment
? Career progression with a leading automotive company