SAP Key User

Overview

Results driven SAP Key User with hands on experience required to support warehouse and logistics operations within a fast-paced distribution environment. The primary role of the SAP Key User is to ensure the customer s requirements are translated and reflected in the SAP system. You ll be the contact between IT and the operators who support the warehouse with managing import/export/stock and inventory for our customers.

The role is instrumental in the implementation of new customers by testing the process and continuous improvement.

• SAP testing - testing customer solutions presented by IT to ensure they work effectively for the customer and the business
• Problem-solve complex issues that arise in the system
• Regular meetings with the customers to understand their requirements to support their needs
• Inventory, cycle counting, and stock control
• Analyse data within the system to identify improvement
• Implement new customers into the warehouse
• Report test matrix
• Collaborate with the SAP team in other countries to ensure alignment
• Support function for the Operators
• Present continuous improvement and process optimisation solutions for each client across the business
• Create and deliver training and development for the SAP Warehouse support team
• Skilled in SAP system management, user support, stock accuracy, process improvement and troubleshooting operational issues
• Confidence in communicating between operational teams and IT to resolve system challenges
• Good PC skills, including Microsoft packages, Power BI
• Experience in liaising with customers, where you have been involved in problem-solving
• Analytical skills

• Strong knowledge of SAP in warehouse and logistics contexts
• Experience supporting import/export/stock and inventory processes
• Ability to translate customer requirements into SAP configurations and tests

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice
• Employee Discount Scheme through Benefit Hub
• Free Parking