Operations Supervisor

Operations Supervisor

Hours:

Monday to Thursday, 8.00am-5.00pm, and Friday, 8.00am-4.00pm.

Benefits list and company information

This is a great opportunity to join an established business that values teamwork, continuous improvement and practical, hands‑on leadership. The company offers a supportive environment where people are encouraged to contribute ideas, work collaboratively and make a positive impact on day‑to‑day operations.

As Operations Supervisor, you will report to a senior operational leader and help oversee the day‑to‑day running of the operation. This is a hands‑on supervisory role where you will support a small team, helping colleagues stay organised, motivated and focused on delivering high standards.

In a typical day as the Operations Supervisor, you may be planning workloads, checking priorities, supporting customer or internal service activity, resolving operational issues, coaching team members and identifying ways to improve workflow, quality and communication across the business.

• Supporting senior management with the daily coordination of operational activity.
• Leading, motivating and developing team members across the operation.
• Planning and prioritising workloads to ensure tasks, customer requirements and internal priorities are completed accurately and on time.
• Supporting excellent service standards, including communication, order or task processing, response times and issue resolution.
• Monitoring team performance and identifying opportunities to improve communication, accuracy, productivity and efficiency.
• Driving continuous improvement across operational and administrative processes, including workflow, organisation and efficiency.
• Encouraging effective communication between teams and wider departments.
• Providing regular updates to the Operations Director on performance, issues and improvement opportunities.

To be considered for this Operations Supervisor position, you will need previous supervisory or team leadership experience, ideally gained within an operational, service, manufacturing, logistics or similar environment.

• Strong communication and people management skills.
• The ability to plan, organise and prioritise work effectively.
• A practical, calm and positive approach to problem solving.
• An interest in continuous improvement and operational excellence.
• Confidence using Microsoft Office and business, production or order processing systems.
• The ability to build strong working relationships across different teams.
• A hands‑on attitude and willingness to lead by example.

This would be an ideal opportunity for someone who has been a Team Leader, Supervisor, Operations Team Leader or similar in an operational, service‑led, manufacturing, logistics or customer‑focused environment.

Additional company information

• Salary of £38,000-£42,000 per annum, depending on experience.
• Full-time, permanent role working 39 hours per week.
• Monday to Thursday, 8.00am-5.00pm, and Friday, 8.00am-4.00pm.
• 25 days' annual leave plus bank holidays.
• Company pension scheme.
• Ongoing training and professional development.
• Opportunity to influence improvements across operations, workflow and service delivery.
• Supportive working environment within an established organisation.
• Scope to progress your career as the business continues to grow.