General Manager

General Manager | East Midlands | Retail | c.£90k

An exciting opportunity has arisen for an experienced Distribution Centre General Manager to lead a large-scale logistics operation within a fast-paced retail supply chain environment.

This senior leadership role will oversee the day-to-day performance of a high-volume distribution centre, ensuring operational efficiency, strong financial control, and exceptional service delivery to stores and customers. Reporting to the Supply Chain Director, the successful candidate will play a key role in shaping operational strategy while leading a team of senior operations managers and wider warehouse functions.

This position offers the chance to make a real impact within a growing and evolving business that places strong emphasis on operational excellence, innovation, and people development.

Key Responsibilities

Provide overall leadership for the distribution centre, ensuring smooth and efficient daily operations

Lead and develop a team of Operations Managers and department leaders to deliver operational targets

Analyse and drive performance against key operational KPIs including productivity, service levels, stock accuracy and throughput

Implement strategic initiatives and operational improvements to enhance efficiency and customer service

Manage and control operational budgets, identifying opportunities to optimise costs while maintaining performance

Plan and allocate labour effectively to meet demand, seasonal peaks and operational priorities

Foster a high-performance culture through coaching, engagement and leadership development

Collaborate with cross-functional teams to ensure aligned working practices and continuous improvement

Maintain high levels of inventory accuracy, picking performance and service availability

Ensure full compliance with health and safety standards, embedding best practice across the operation

Lead operational reviews with senior stakeholders and business partners

Prepare the operation for peak trading periods through effective planning and resource management

Champion a culture of continuous improvement across all warehouse activities

About You

We are seeking a credible and commercially aware logistics leader with a proven track record of managing large-scale warehouse or distribution operations within retail.

You will bring:

Significant experience leading medium to large distribution centre operations

Strong financial and commercial awareness, including budget ownership

Demonstrable success driving operational improvements and leading change initiatives

Excellent leadership skills with a strong focus on team engagement and development

Experience managing senior operational teams within a fast-paced environment

Strong analytical ability with experience using KPIs and operational data to drive performance

Outstanding communication and stakeholder management skills

A proactive, solutions-focused mindset with the ability to influence across the wider business

The Opportunity

This is a pivotal leadership role offering the opportunity to shape operational performance within a major distribution environment. The successful candidate will join a forward-thinking organisation that values innovation, collaboration and continuous development.

Benefits

Competitive salary package

Staff discount scheme

Recognition and reward programmes

Wellbeing and employee support services

Life assurance

Pension scheme

Retail and lifestyle discount platform

Ongoing training and career development opportunities

BH35668