Retail Supervisor

Location:

Willow Place Shopping Centre, Corby NN17 1SW

Start date:

Immediately

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join the team in our Corby store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non‑contractual hourly sales commission. Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. This part‑time permanent role is for 16 hours per week.

Energy, drive and passion to work in a fast‑paced, customer‑facing, retail environment. Positive attitude towards providing exceptional customer service; able to lead a team, stamina to work on a fast‑paced shop floor and ability to work calmly under pressure. Previous retail experience and ideally prior supervisory experience.

• Lead and supervise the store team in the absence of the Store Manager
• Open and close the store, including cashing up and completing associated administrative duties
• Offer excellent customer service and have strong product knowledge
• Lead by example, recommending and promoting complimentary products with each sale
• Assist management in leading the team to achieve store sales targets and KPIs
• Support team members as and when required
• Ensure store merchandising, refresh product displays and keep them inviting to the customer
• Process stock deliveries and store transfers
• Deal with customer queries and complaints

• Able to take direction from management regarding additional tasks and duties
• Previous supervisory experience including cashing up and banking
• Self‑motivated, with a positive can‑do attitude
• Ability to supervise, motivate, coach and work with a team
• Strong interpersonal and communication skills
• Willingness to approach and serve all customers
• The drive to exceed monthly performance targets
• Methodical approach to completing daily tasks – including stock SKU management
• High attention to detail
• Ability to work both individually and as part of a diverse team
• Commitment to work 16 hours per week and flexibility to work any day (Monday‑Sunday)

Up to £13.91 per hour plus non‑contractual hourly sales commission.