Transport Manager

Location:

Brighouse NDC (with UK travel) Reporting to:
Operations Director Direct Reports: NDC Drivers and Transit Site Team Leaders, and the Planning Team (London and South West) Fleet Size: 25 Vehicles Salary: £48-50K per annum My client is an importer, distributor and brand builder of beers. They pride themselves on delivering exciting and high-quality beer experiences to a diverse customer base, including bars, restaurants, retailers and wholesalers across the UK.

As the business continues to grow, they are focused on strengthening their transport and logistics operations to support improved service, efficiency and scalability. This role will play a key part in ensuring consistent, high-performing transport operations across our national network.

Role Overview Reporting to the Operations Director the Transport Manager is responsible for the day-to-day management and continuous improvement of transport operations across the National Distribution Centre (NDC) and associated transit sites. The role oversees route planning, driver performance, legal compliance, fleet management and health & safety, ensuring safe, efficient and high-quality delivery to customers. This position combines operational leadership with continuous improvement, focusing on building a high-performing transport team and delivering a best-in-class multi-drop service.

Transport Operations & Planning Oversee the planning team to ensure scheduling and optimisation daily delivery routes to meet customer demand Plan and supervise distribution from the NDC and transit sites Continuously improve transport processes at the NDC and align ways of working across transit sites nationally Develop and maintain customer delivery profiles to improve route efficiency and service levels Ensure fair and effective route planning while minimising excess hours and unnecessary cost Leadership & Team Management Lead, motivate and develop the driver and planning team to create a professional and engaged transport function Support Transit Site Team Leaders in achieving transport KPIs and operational standards Build a culture of teamwork, accountability and continuous improvement through driver engagement Encourage and act upon driver feedback to improve delivery performance and consistency Manage recruitment of permanent drivers and coordinate agency drivers during peak periods Address driver concerns, complaints and delivery issues in a timely and professional manner Lead continuous improvement in departmental systems and processes.

Compliance & Health & Safety Ensure full compliance with UK transport legislation, driver hours and vehicle safety standards Maintain Transport Manager CPC oversight and ensure all legal obligations are met Deliver driver inductions and annual refresher training, including safe working practices Promote and maintain high standards of health & safety across all transport operations Fleet & Maintenance Management Oversee vehicle maintenance, servicing schedules and defect reporting processes Coordinate with external maintenance providers to ensure vehicle availability and compliance Support fleet investment planning and continuous improvement of fleet utilisation Contribute to future fleet strategy, including vehicle replacement and specification Customer Service & Operational Support Support the customer service team in resolving delivery-related issues and complaints Ensure timely and professional resolution of delivery disruptions Process parking fines and Notices of Intended Prosecution in line with company procedures Cost & Performance Management Monitor transport costs and identify opportunities for efficiency improvements Ensure cost-effective use of fleet and labour resources Drive improvements in route optimisation, delivery performance and service reliability

Key Responsibilities Deliver a safe, efficient and compliant transport operation Maintain high levels of service performance and customer satisfaction Build and sustain a motivated, high-performing driver team Ensure consistency of transport operations across all sites Support business growth through scalable and efficient transport practices Skills, Knowledge & Experience Strong knowledge of UK transport legislation and compliance requirements Experience in managing transport operations within a multi-drop distribution environment Proven ability to lead and motivate teams across multiple locations Strong organisational, planning and administrative skills Effective communication and interpersonal skills Experience managing fleet operations, maintenance and compliance Desirable Qualifications Transport Manager CPC Personal Attributes Professional, reliable and highly organised Strong leadership style that is caring, honest and appropriately direct Proactive and solution-focused approach Able to build strong working relationships across teams and locations Interest in contributing to fleet strategy and transport development Takes pride in building and leading a…