Warehouse Colleague

Company Description

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

Please note, this role is a FTC for Maternity Cover until July 2027.

Shift: Monday-Friday AM & PM weekly rotation.

Salary:
Non MHE £26,409.65, MHE T1 £ 27,450.65, MHE T2 £ 27,971.15

• Provide operational support to the Shift Supervisor.
• Deputise for the Shift Supervisor during periods of absence.
• Act as a role model for Warehouse Colleagues, demonstrating company core values.

• Provide training for new and existing staff.
• Support stock receipt, pallet build, put-away and despatch operations.
• Support returned customer order processing to meet SLA targets.
• Ensure Health and Safety standards are maintained.
• Maintain stock integrity and accuracy.
• Support staffing and efficiency planning.
• Develop team members and support succession planning.
• Manage and motivate the team to achieve KPIs.
• Monitor operational efficiency.
• Communicate effectively and solve operational challenges.

• Strong communication skills
• Customer-focused approach
• Ability to motivate and coach others
• Training and support experience
• Process-driven mindset
• Understanding of operational targets and SLAs
• Data analysis skills
• Effective time management
• Flexibility across warehouse functions
• Microsoft Office proficiency

• Competitive basic salary
• Competitive holidays
• Life assurance
• Pension Scheme
• Retail discounts