Executive Director of Human Resource

Description

The YMCA of Memphis & the Mid-South is a cornerstone non-profit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. With a rich history and a strong presence across the Memphis and Mid-South region, the Y employs thousands of team members and serves thousands of individuals and families each day through a wide range of programs and services.

Its people are at the heart of that mission, and the Human Resources team plays a vital role in supporting, developing, and caring for the staff who make the work possible.

The YMCA of Memphis & the Mid-South is seeking an experienced Executive Director of Human Resources to lead the day-to-day functions of the HR team. Reporting to the Chief People Officer, this leader oversees HR operations and service delivery, talent acquisition and onboarding, employee relations, compliance, and total rewards, while supervising and developing the HR staff. The Executive Director translates the organization’s people strategy into consistent, dependable execution, ensuring team members and leaders across the Association receive responsive, high-quality support.

As a key partner to the Chief People Officer, this leader helps build a positive, mission-driven culture and a workplace where staff can grow and thrive.

• Serves as a key member of the leadership team, partnering with the Chief People Officer to turn people strategy into day-to-day execution.
• Lead the daily operations of the HR team, ensuring consistent, responsive, and high-quality service to team members and leaders across the Association.
• Develop, implement, and continuously improve HR policies, procedures, and workflows that support operational excellence and advance the Y’s mission.

• Oversee core HR functions including onboarding, HRIS administration, records management, and employee lifecycle transactions, ensuring accuracy, timeliness, and confidentiality.
• Manage the day-to-day workflow of the HR team, setting priorities, resolving escalations, and ensuring service expectations are consistently met.
• Track key HR metrics and prepare reporting that helps leaders make informed, timely people decisions.

• Oversee recruiting, hiring, and onboarding processes to attract and retain talent that reflects the communities the Y serves.
• Partner with hiring leaders to ensure a smooth, welcoming candidate and new-hire experience from offer through the first months of employment.

• Oversees employee relations and serves as a trusted resource for team members and leaders, responding to employee relations matters with fairness, consistency, and sound judgment.
• Guide managers through performance management, coaching, and corrective action in line with policy and best practice.
• Support engagement, recognition, and retention efforts that strengthen a positive, mission-driven culture.

• Ensure HR practices comply with federal, state, and local employment laws and regulations, including FLSA, FMLA, ADA, and EEO requirements.
• Oversee administration of compensation, benefits, and leave programs, ensuring accuracy, compliance, and a positive team member experience.
• Maintain accurate personnel records and documentation to support audits, reporting, and organizational accountability.
• Support development and management of the HR department budget, ensuring responsible stewardship of resources.

• Recruit, supervise, coach, and develop the HR team, fostering accountability, collaboration, and professional…