Demand & Orders Analyst

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Caterpillar Remanufacturing Division (Reman) has an exciting opportunity for a Demand & Order Analyst located in our Corinth, MS facility. This position supports customer inquiries for order lead time and order configuration change. Responsible for new orders and order change, make sure requests can be successfully received by order system.

Supply Chain and Logistics

Corinth, MS facility (onsite, five days a week). Relocation is available for this position.

• Supervising and controlling new sales orders, identifying the key elements and communicating downstream for required actions.
• Auditing order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective.
• Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.
• Aligning customers order with Sales production plan to achieve the monthly goal.
• Primary contact with other departments to manage sales and customer priorities.

Accuracy and Attention to Detail: Completes work accurately, checks outputs, and applies lessons learned to prevent errors.

Analytical Thinking: Defines problems, compares solutions, recognizes data patterns, and draws logical conclusions.

Data Gathering & Analysis: Collects, documents, and synthesizes relevant data to support objective decisions.

Demand Management: Supports demand planning, reporting, trend assessment, and issue resolution for products or sites.

Effective Communications: Communicates clearly, listens to feedback, and adapts messages to the audience.

Forecasting: Uses forecasting information and basic tools to estimate demand and production needs.

Planning and Organizing: Prioritizes assignments, estimates resources, and keeps work on schedule.

Problem Solving: Applies structured methods to identify, analyze, elevate, and resolve problems.

• Detail-oriented professionals who take pride in accurate order entry and follow-through.
• Analytical problem-solvers who can evaluate order changes, identify risks, and recommend solutions.
• Strong communicators who enjoy supporting customers and collaborating across sales, production, materials, technical, and logistics teams.
• Organized professionals who can balance changing priorities, timelines, and customer needs.
• Team members who are comfortable using data and planning information to support demand and production decisions.

Degree or equivalent experience desired.

• Bachelor’s degree in supply chain, business, operations, logistics, or a related field.
• Experience in demand planning, order management, production planning, supply chain, or customer service.
• Experience reviewing customer orders, lead times, order changes, and delivery priorities.
• Proficiency with Microsoft Excel and experience using ERP or order management systems.
• Ability to analyze data, identify trends, and communicate recommendations to cross-functional partners.
• Experience working in a manufacturing or fast-paced operations environment.

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just an hourly wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of annual bonuses. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

• Medical, dental, and vision coverage
• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
• 401k savings plan
• Health savings account (HSA)
• Flexible spending accounts (FSAs)
• Short and long-term disability coverage
• Life Insurance
• Paid parental leave
• Healthy Lifestyle Programs
• Employee Assistance Programs
• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

• Background…