Receptionist, Administrative​/Clerical

Receptionist

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We believe in a high performing, connected culture where everyone feels they belong.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all client needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (eligibility requirements apply).
• to checkout all available benefits.

At H&R Block, we believe and invest in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

We remain committed to building a Connected Culture—one in which trust, care, and connections are how we work together and feel safe to bring our authentic selves to work every day.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Carrollton, TX

Salary: $48,000 – $59,000

Seniority Level: Not Applicable

Employment Type:

Full‑time

Job Function:
Administrative