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Level 2 Service Desk Technician — Advanced IT Troubleshooter

Job in Cornelius, Mecklenburg County, North Carolina, 28031, USA
Listing for: Apex Technology Corporation
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Apex Technology Corporation is seeking a Level 2 Service Desk Technician in Cornelius, NC. The role focuses on resolving escalated issues, advanced troubleshooting, and supporting Level 1 technicians.

You will work in a hybrid environment and handle Windows 10/11, Active Directory, and Microsoft 365 tasks. Ideal candidates have 2–4 years of IT support experience, strong communication skills, and familiarity with Connect Wise and IT Glue.

The following opening is for a Level 2 Service Desk Technician — Advanced IT Troubleshooter with Apex Technology Corporation.

Join Apex Technology Corporation and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Level 2 Service Desk Technician — Advanced IT Troubleshooter role at Apex Technology Corporation, based in Cornelius, NC, United States.

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