Level 2 Service Desk Technician - Complex Troubleshooter

Apex Technology Corporation is seeking a Level 2 Service Desk Technician in Cornelius, NC. The role resolves escalated issues, provides advanced troubleshooting, and supports Level 1 technicians with complex problems.

You will work with Windows, Active Directory, Microsoft 365, and networking in a fast-paced MSP environment. Responsibilities include documenting work in Connect Wise, following IT Glue processes, and escalating to Level 3 when needed.

For the Level 2 Service Desk Technician
- Complex Troubleshooter position at Apex Technology Corporation, we are reviewing applications now.

This is an excellent position to take on the Level 2 Service Desk Technician
- Complex Troubleshooter role at Apex Technology Corporation.

As a Level 2 Service Desk Technician
- Complex Troubleshooter, you will play an important part at Apex Technology Corporation in Cornelius, NC, United States.