Property Manager, Multifamily

Job Title:

Property Manager, Multifamily One Norman Square ()

Summary:

Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring high-level of service and motivating high-performing teams to maximize property performance.

• Ensuring the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability. Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising and all client traffic.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize engagement and minimize turnover.
• Driving revenues with thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
• Maintain residents’ files in accordance with company’s standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team
• Perform any other related duties as required or assigned

• Bachelor’s Degree preferred
• Real Estate License preferred

• 3+ years of Property Management experience
• 3+ years of Management experience

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel.

While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time, ascend and descend staircases, ladders, and/or step stools, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time.

The employee must be able to travel up to 15% of the time and demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and 25 pounds of force constantly to lift, carry, push, pull, or move objects.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at or email.