Cashier, Retail
Listed on 2026-01-04
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Cashier at Total Wine & More
Join to apply for the Cashier role at Total Wine & More
Pay range: $13.75/hr - $19.25/hr
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part‑time and full‑time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. Internally you will be called Front End Team Member and will report to the store management team.
If this job posting is coded as a seasonal role, you can expect a short‑term assignment of no longer than six months, with the option to apply for a non‑seasonal role.
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting the loyalty program, and bagging products.
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross‑functional responsibilities and other duties as assigned.
- High School Diploma or equivalent preferred.
- Passion for best‑in‑class customer service and a team‑player mindset.
- 1‑3 years of work experience; 1+ years in a retail setting preferred.
- Familiarity with point‑of‑sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
- Must be 21 years of age or older.
- Walk, bend down repeatedly, and be on feet for 8‑10 hours a day.
- Climb ladders and lift 50 lbs. overhead repeatedly.
- May be exposed to various outdoor weather conditions during the workday.
We offer a variety of benefits through our Total Rewards program, including paid time off, generous store discounts, comprehensive health care plans (medical, prescription, dental, and vision), 401(k), college tuition assistance, and more.
We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We provide reasonable accommodations during all aspects of the employment process.
Job type:
Full‑time
Seniority level:
Not applicable
Industry: Retail
Anticipated close date: 120 days from the posted date.
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