Assistant Branch Manager

Primary Office

Location:

19525 West Catawba Avenue, Cornelius, North Carolina 28031.

Join our team. Make a difference - for us and for your future.

Assistant Branch Manager

Retail

Varies Based on Assignment

This position is primarily responsible for consistently meeting any and all customer asks within the retail branch environment and assisting with the management of the branch and sales team. The incumbent will develop and maintain a personal referral network, execute branch leads according to consumer bank standards, perform successful execution of all customer transaction requests, and effective conversion of transactions to qualified sales or referral leads.

Incumbent serait adherer to all FNB policies, procedures, strategies, and Core Values.

• Promoting the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross‑selling of bank products and services to meet the banking needs of customers in a courteous and professional manner. Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, inputting and maintaining effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assisting with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre‑shift sales huddles, and monitoring and measuring sales results.
• Coordinating and completing operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring all dal tasks performed adhere to current policy and procedures. Performs traditional teller transactions as needed.
• Performing other related duties and projects as assigned.
• Serving as risk managers for the business by understanding, reporting, responding to, managing and monitoring the risk encountered day‑to‑day as required by F.N.B. Corporation's risk management program.

High School or GED

2

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
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