Automotive Service Manager

Position: Automotive Service Manager Role
Enhance the service department at Western Kia as an Automotive Service Manager. Ensure top-tier customer satisfaction while leading a dedicated team of professionals.

Western Kia is looking for a knowledgeable Service Manager with a passion for people and processes. This role demands at least two years of automotive service leadership experience, along with a strong focus on employee development and accountability. The ideal candidate will thrive in a busy service environment, fostering productivity and satisfaction among both customers and staff.

Key Responsibilities:

• Assist and supervise service team operations

• Foster a respectful and accountable work environment

• Manage customer concerns diplomatically

• Achieve monthly service and performance targets

• Coordinate relationships with Parts and Sales departments

Requirements:

• Minimum two years in service leadership roles

• Strong automotive mechanical knowledge

• Ability to remain calm during customer challenges

• Experience with CRM and Microsoft Office applications

• Organizational skills for efficient department management

Transform the customer experience at Western Kia while building a cohesive service team!