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Customer Experience Manager - Outdoor Brand
Job Description & How to Apply Below
Finisterre UK Limited is seeking a Customer Services Manager to lead our customer service team from our headquarters in St Agnes, Cornwall. You will shape the customer experience across pre- and post-purchase journeys, ensuring customers feel valued and inspired to return.
You will lead, coach and develop the team to deliver exceptional service, meet KPIs, and uphold Finisterre’s brand values while collaborating across the business.
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