Head Housekeeper

Head Housekeeper (40hrs Contract)

Are you an organised, compassionate leader with a passion for creating warm, clean, and welcoming environments?

Rivermead View
Looe, Cornwall

• £500 refer-a-friend scheme
• Reward & recognition programmes
• Supportive leadership and positive team culture
• Uniform, parking, training and DBS provided
• Weekend enhancements (time and a quarter)
• Bank Holiday enhancements (double time)

As Head Housekeeper, you'll oversee all domestic and laundry operations within the home. Your role is vital in ensuring residents live in a clean, comfortable, and safe environment, one that reflects dignity, respect, and care. You'll lead by example, supporting your team to deliver exceptional service with compassion and attention to detail.

• Leading, supervising, and motivating the housekeeping teams
• Planning staff rotas and ensuring adequate daily cover
• Maintaining the highest standards of cleanliness throughout the home
• Ensuring all rooms and communal areas meet regulatory and organisational expectations
  
  Carrying out audits and inspections to maintain quality standards
• Monitoring and ordering cleaning supplies and equipment
• Ensuring safe and effective use of cleaning materials and machinery
• Training new staff and supporting ongoing development
• Reporting maintenance issues promptly and following up where necessary
• Supporting hands-on cleaning tasks when required
• Building positive relationships with residents, offering friendly interactions and support

• Naturally kind, caring, and compassionate
• Experience in housekeeping, preferably within a care or hospitality setting
• Previous supervisory or team-leader experience desirable
• Strong organisational skills with excellent attention to detail
• Confident in leading a team and managing day-to-day operations
• Able to communicate effectively with residents, staff, and visitors
• Willingness to support both housekeeping and laundry areas when needed
• Passionate about creating a homely environment where residents feel valued and cared for

• £13.47 per hour
• £16.76 per hour (Weekends)
• £26.42 per hour (Bank Holidays)