E-comms Manager

Posted Wednesday 8 July 2026 at 00:00 | Expires Wednesday 22 July 2026 at 23:59

Full time, permanent position

Up to £34,000 per annum

We are looking for an experienced, creative and proactive E-comms Manager to plan, create and deliver campaigns in order to optimise engagement with our supporters, members and stakeholders.

Eden Project is a mission-driven charity that inspires wonder, hope and positive change for people and planet by reconnecting people with the natural world. From our home in Cornwall, a world-renowned global garden, and through new projects across the UK and beyond, we deliver nature recovery, education and community programmes to enrich life and unearth wonder.

Working with the Senior Marketing Manager, the role-holder will lead on the creation and implementation of the e-comms strategy for our sites in Cornwall and Morecambe, and across our wider mission-based activity, developing customer journeys and boosting engagement.

Some of the benefits of working at the Eden Project include;

• Free entry to Eden and Heligan for family and friends
• 30 days holiday plus an extra day for your birthday (up to 35 days after 5 years’ service)
• Access to Simply Health and UNUM for wellbeing support
• Cycle to work scheme
• Training and development
• Option to ‘purchase leave’, up to an extra 2 weeks a year
• Death in service policy (4 x annual salary)

The closing date for applications is 22 July 2026

E-comms Manager

Marketing

Roles within the Marketing function are responsible for developing and delivering the Eden Project’s brand strategy to build brand profile, awareness and reputation. Extending and diversifying Eden’s audience reach and engagement, to maximise the delivery of commercial and cause-related revenue streams.

The division incudes Eden’s brand and audience development, community campaigns, destination and commercial marketing, consumer insight, communications, digital experience and delivery, membership, and ticketing activities. All focused on building a lasting relationship with current and future audiences, and driving value and revenue in the process.

This role is responsible for planning, creating and delivering targeted digital communications to engage supporters, members, and stakeholders through effective email marketing and CRM-driven campaigns. You will combine technical expertise with creativity and insight, ensuring all communications are data-led, compliant, and aligned with organisational strategy and brand.

• Liaise with teams across the organisation to create and manage the email schedule, including planning and delivery of emails and campaigns across the whole of the organisation including visitor comms, seasonal programming, Eden Sessions, membership, supporter journey, education and campaigns.
• Working with the Snr Marketing Manager, lead on the creation and implementation of the e-comms strategy particularly in relation to CRM and data-driven targeting, developing and optimising audience segmentation to improve engagement and supporter journeys.
• Responsible for the creation and implementation of the e-comms strategy for our new site - Eden Project Morecambe as it enters the live build phase in the run up to opening in late 2028, focusing on audience engagement and building a supporter journey.
• Draft, build, and send engaging communications using Microsoft Dynamics CRM, proactively sourcing compelling stories and content by collaborating with teams across the organisation.
• Maintain high standards of visual presentation, including design through use of Adobe Photoshop, and use of basic HTML within a template structure.
• Manage the end-to-end delivery of email communications, including scheduling, audience build and selection, segmentation, and automated journeys. Plan and execute A/B testing to continuously improve campaign performance.
• Monitor, analyse, and report on campaign results, using insights to inform future activity.
• Ensure all communications comply with relevant legislation, including PECR, UK GDPR, and the Data Protection Act 2018, and accessibility standards.