Housing Officer - North

Housing Officer – Launceston. 3‑4 month contract, 27 hours per week, £20.75 per hour plus holiday pay (or £27.10 Umbrella).

• Manage tenancy and estate challenges, including tenancy breaches and safeguarding customers.
• Provide outstanding frontline customer service and support for enquiries, permissions, and tenancy management.
• Conduct tenancy sign‑ups, viewings and ensure compliance with tenancy agreements.
• Oversee estate standards and service contracts to ensure value for money and a high‑quality living environment.
• Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch.

Monday to Friday.

Appointment is subject to a satisfactory enhanced check via the Disclosure and Barring Service.

• Experience in social housing with experience of tenancy, estate and housing management.
• Strong interpersonal skills.
• Excellent organisational skills to manage competing priorities in a fast‑paced environment.
• Excellent customer focus, with the ability and drive to improve customer satisfaction.
• Hold a full UK driving licence and access to a suitable vehicle.