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Job Description & How to Apply Below
- Work Term:
Permanent - Work Language:
Bilingual - Hours:
14 to 28 hours per week - Education:
Secondary (high) school graduation certificate - Experience:
3 years to less than 5 years Work setting - Hotel, motel, resort
- Rural area Tasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS) Security and safety
- Bondable
- Criminal record check Transportation/travel information
- Own transportation
- Public transportation is not available Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you live near the job location? Employment terms options
- Evening
- Shift Employment terms options
- Morning
- Night
- To be determined
- Day
- Weekend
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