Job Description
As a Customer Service Clerk You will be responsible for handling returns and warranties at the distribution center.
This is a regular full-time position located in Long Sault.
We offer a competitive salary, an attractive benefits package, and company discounts. Additionally, we provide training throughout your career to support and guide your professional development.
Your main responsibilities:
- Follow up with customers on product recalls issued by headquarters
- Conduct necessary research for all customer credit requests
- Request return authorizations from suppliers and complete the appropriate forms
- Manage supplier return warranties
To join our team, you must, among other things:
- Have a minimum of 1 year of experience in a similar position
- Have a very good knowledge of Excel as well as knowledge of AS400 and Access (an asset)
- Be bilingual in French and English, as you will frequently collaborate with clients across Canada.
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.
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