Quality Supervisor

Welcome to Lactalis Canada! We’re proud to be Canada’s #1 branded dairy company and to be consistently recognized as one of the country’s top employers by Forbes. Our purpose is to enrich and nurture the lives of Canadians by offering the best of dairy from Canada’s favourite dairy brands like Cracker Barrel, Black Diamond, Balderson, Astro and Lactantia. In fact, our products can be found in over 90% of Canadian refrigerators in any given time.

As part of Lactalis Group, the world’s leading dairy company, we remain focused on innovation and quality and are seeking like-minded individuals to join us as we continue our growth journey.

The Quality Supervisor is responsible for supervising the operations of the Quality lab including Technicians, lab procedures, documentation control, and the maintenance of lab equipment while ensuring adherence to good laboratory operating procedures.

• Ensure timely and accurate testing of ingredients and finished products to achieve compliance with product specifications and support on-going efficiency of manufacturing. Provide guidance and supervision to lab employees, production employees and peers to ensure Laboratory programs and methodology are within regulatory and corporate requirements to maintain food safety and product quality.
• Provide leadership to improve health and safety performance by being a role model in safety and demonstrating due diligence through applying the corporate health & safety program elements. These focus on incident prevention through hazard identification, implementing necessary controls, training, education, and audits. Where necessary, take corrective action to address unsafe situations and employee behaviours, uphold Parmalat’s cardinal and other safety rules and procedures, and communicate with appropriate resources to address any hazardous conditions or unsafe employee conduct.
• Provide leadership and supervision to employees by providing work direction, performance feedback, and recommendations for training and development. Promote a positive labour management relationship and ensure compliance with the Company’s corporate and legal obligations under the Collective Agreement, as well as various statutes and regulations such as the Employment Standards Act, Workers Compensation Act, and the Occupational Health & Safety Act.
• Where applicable Ensure that all internal and external food quality audits are completed with acceptable pass levels and review all recommendations to ensure that the corrective actions are completed within the specified time period.
• Where applicable ensure that all corporate quality measures in the plant are monitored (e.g. HACCP, GMP and Sanitation) by maintaining the plants PQMS systems and by conducting regular plant audits to promote a focus on excellence in quality, yield and cost containment in conjunction with assisting with Continuous Improvement initiatives.
• Reinforce the quality control function by promoting awareness of and adherence to quality control/assurance and product safety standards/principles/practices within all operating group areas, by conducting regular GMP and HACCP training with all employees, analyzing quality trends, and supporting production with problem solving.
• Develop, enhance and verify the lab standard operating specifications (SOP’s) documents and forms. Ensure lab employees complete testing, tasks and documentation requirements in accordance with SOP.
• Where applicable Assist in the improvement of existing products and of the development of new products by reviewing product formulations, product and ingredient specifications, label compliance, packaging approval, SOP’s and Process flows to ensure food quality and regulatory requirements are met.
• Where applicable participate in the development of new or existing products and the introduction of new technology by performing evaluations, on-site inspections and validations to ensure government and internal regulatory requirements are being met.
• Ensure that all quality programs, systems and compliance meet or exceed corporate and legislated specifications by conducting routine…