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Community Services Leader

Job in Corona, Riverside County, California, 92878, USA
Listing for: City of Corona
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Recreation & Leisure
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

The City of Corona is seeking a dedicated and service-oriented Community Services Leader to join our team. This role is ideal for individuals who are passionate about helping others, committed to maintaining a safe and welcoming environment, and motivated by work that directly supports and engages the public. As a key point of contact for community members, you will provide exceptional customer service, assist with administrative and field-based duties, and help ensure that residents, visitors, and businesses receive timely, professional support.

If you excel in communication, thrive in a team-focused environment, and are looking for an opportunity to make a meaningful impact in your community.

Availability

to work in any of the following areas:

  • Kids Club: Oversight of school-age children (6-12yrs old) in after school and day camp settings. Leads activities, programs, and provides customer service to parents and caregivers.
  • Sports: Coaching, officiating, and scorekeeping for various youth and adult sports activities.
  • Senior Center: Program and reception duties including answering phones, setting up rooms, providing resource information to patrons, and general customer service.
  • Program & Reservations: Program and reception duties including phones, activity registration and permits, set-up/tear-down rooms, and facility monitoring for onsite and offsite reservations.
Hours of Operation:
  • Kids Club: 12:30pm - 6:15pm
  • Camp: 6:45a- 6:15pm
  • Contract Classes: M-F 9a-3pm
  • M-F 5pm-9pm
  • Saturday 9a-2pm
  • Sports: M-F 4:30p-10:30pm
  • Sat 7:30a-8:30pm
  • Reservations: 8am-2pm, 2p-9pm, 7a-10:30pm
  • Seniors: 8:30am - 1:00pm, 1:00pm - 6:15pm

THIS POSITION REQUIRES HAVING TO WORK NIGHTS, WEEKENDS, AND MANDATORY HOLIDAYS.

Knowledge, Education & Experience
  • Graduation from high school OR equivalent and completion of formal or informal education sufficient to ensure the ability to read and write at the level required for successful job performance.
  • Must be at least 15 years of age. If under 18, must have the ability to acquire a work permit.
  • Paid and volunteer experience working in a community setting is desired.
  • A valid Class C California driver’s license and the ability to maintain insurability under the City’s Vehicle Insurance Policy may be required if driving.
Skills/Abilities
  • Plans, coordinates, organizes, prepares and supervises various activities and recreation programs, excursions, and special events for youth, adult, and senior populations.
  • Coaches, officiates and prepares play areas and fields for sports activities.
  • Acts as liaison to parents, patrons, and participants. Exercises tact and judgment when resolving problems.
  • Opens and closes City facilities; ensures facilities are secure. Oversees and monitors facility use and rentals, including after-hours and evening use.
  • Performs general labor tasks to maintain City facilities in a clean, safe and attractive condition.
  • Assists in preparing rooms for programs by setting up tables, chairs, audiovisual, computers and related equipment.
  • Sorts, retrieves, and re-shelves library materials. Performs shelf reading for accuracy and ensures that materials are in proper order.
  • Enforces and follows all rules and regulations and reports all safety conditions and security issues. Completes accident/incident reports, attendance reports, and shift reports.
  • Processes activity registration, account creation, permits, passport applications, simple cashiering and other transactions.
Characteristics
  • An upbeat attitude, eager to participate.
  • A passion for producing outstanding quality of work.
  • A high performing, genuine
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