Director of Operations​/Revenue of Medical Spa

Director of Revenue, Sales & Marketing

Corona, CA (on-site)

Ownership

Full-time, exempt

Front desk / patient coordinators, sales & membership staff, marketing coordinator or agency partners; dotted-line coordination with providers and estheticians

Beautiful Body & Beyond is seeking a revenue-driven leader to grow our Corona medical spa.
This is first and foremost a revenue role: you will own the top line, build and coach a high-performing sales team, and make sure every inquiry, consultation, and visit is converted into long-term client value. You will also run the operations and marketing engine that feeds and supports that growth — a full appointment book, a smooth client experience, and systems that let the spa scale.

Beautiful Body & Beyond is a physician owned medical spa in Corona, California, offering advanced aesthetic and skin treatments including microneedling, laser treatments, and esthetician services such as Hydra Facials. We combine clinical expertise with a luxury, client-first experience — every guest should leave feeling cared for, informed, and excited to come back.

We are a growing business backed by experienced healthcare operators. You will have the resources of a proven management team behind you and real ownership over how this spa grows.

• Own the spa's revenue number: build the annual sales plan with ownership, break it into monthly, weekly, and per-provider targets, and deliver against it
• Design the full revenue engine: new-client acquisition, consultation conversion, treatment-plan sales, memberships, packages, retail skincare, and rebooking
• Build and grow a membership program as the core source of recurring revenue — tiers, pricing, perks, and retention/churn management
• Create high-value treatment packages and bundled plans (e.g., laser series, microneedling + Hydra Facial combos) that raise average ticket and lifetime value
• Set pricing and promotion strategy that protects margin — drive growth through value and packaging, not constant discounting
• Increase patient financing (e.g., Cherry, Care Credit) to reduce price objections and increase plan acceptance
• Maximize retail product revenue with a curated skincare line Before Beauty, attach-rate goals, and post-treatment home-care protocols
• Run a structured reactivation and upsell program
  : lapsed-client outreach, cross-selling complementary services, and treatment-plan follow-up
• Develop referral channels: client referral rewards, and partnerships with local physicians, gyms, salons, bridal, and wellness businesses in the Inland Empire
• Plan and run revenue events (VIP nights, product launches, seasonal campaigns) with clear sales goals and follow-up

• Recruit, hire, and build a sales team — patient care coordinators, aesthetic consultants, and membership advisors
• Design and own a consultative sales process
  : script and structure for inquiry calls, in‑person consultations, treatment‑plan presentation, objection handling, and closing
• Train, role‑play, and coach the team weekly; observe consultations and give real‑time feedback
• Set individual sales targets and build commission and incentive plans that reward conversion, memberships, packages, and retail
• Run daily huddles and weekly sales meetings with leaderboards and pipeline reviews
• Enforce speed‑to‑lead standards (callback within minutes) and a disciplined follow‑up cadence for every unbooked lead and unclosed consult
• Train providers and estheticians on treatment‑plan recommendations, rebooking at checkout, and retail recommendations so…