Clubhouse Coordinator - Onsite

• Monitor inventory and order supplies as needed – amenity cards, printer ink, gate remotes
• Maintenance of amenity card system – clean/maintain printer, schedule service
• Program and print amenity cards for new residents
• Troubleshoot and resolve issues with amenity cards and card readers

• Assist residents and vendors in person or over the phone
• Address concerns and complaints from residents or direct them to the appropriate contacts (Spectrum, law enforcement, utilities, county, etc)
• Open & secure clubhouse each day, activate/deactivate alarm system upon entry/exit
• Handle mail received daily at the clubhouse, including invoices, return mail, and payments

• Answer phones & emails and respond to all voicemails in accordance with same-day response policy
• Become familiar with Association and Spectrum policies and procedures and develop a base knowledge of various departments to assist residents quickly and without escalation
• Accept and record payments for annual assessments, replacement amenity cards, rental fees & deposits and allocate them appropriately
• Submit invoices, process check requests for vendor payments, input receipts for credit card purchases
• Maintain log of ongoing projects, requests, concerns & issues, and follow up with the appropriate parties as needed for completion
• Logs correspondence with homeowners in company systems
• Communicates clearly, professionally, and accurately
• Maintains customer relationships by responding to inquiries, documenting actions, and resolving customers’ concerns
• Demonstrates integrity, honesty, and knowledge that promotes the Spectrum culture
• Maintains a calming demeanor during customer interaction and peak time

We offer a comprehensive package that is more than just a paycheck

• Recognized as Best Places to Work since 2007!
• Fastest Growing Company - Fast Track 50 in 2020.
• San Antonio-based homeowners’ association management company.
• Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.
• Work / Life balance.
• 4 Hours of holiday pay after six months of employment for holidays that fall on their work schedule
• Part-time employees who maintain a minimum of 20 hours weekly will be eligible for PTO. Part-time employees will accrue 1.67 PTO hours for every 40 hours worked after 6 months of employment.
• Internal Learning and Development Management System.
• Free in-house medical clinic (in the San Antonio office – virtual appointments for other offices).
• Well-structured career track plan with a 6-month review.
• Schedule:
  
  4 hours a day five days a week (20 Hours per week)
• Hourly pay: $16.00

• Office location:
  Corpus Christi, 78401

For more information about Spectrum Association Management, visit our website at

Spectrum Association Management is an Equal Opportunity Employer.