Body Shop Advisor

French Ellison Truck Center, located in Corpus Christi, TX, is currently seeking a talented individual for a Body Shop Advisor position. This position is ideal for someone with related experience, effective communication skills, and the ability to work well under pressure. This is a great opportunity to join a growing and successful dealer group.

Primary Duties:

Create a positive initial contact with body shop customers

Ensure that all body shop phone calls are handled professionally and expediently

Work closely with shop foreman to schedule repairs

Perform additional duties as required by the Body Shop Manager Perform all required tasks in accordance with company Standard Operating Procedures Send professional Estimates to include parts and labor to customers

Duties

Open work orders

Discuss service issues with customer and create an accurate description of customer's service problems and requests

Determine method of payment and explain payment requirements to customer before work commences

Maintain communication with customer as necessary during the repair process

Maintain complete knowledge of OEM and vendor warranties

Close repair orders

All other duties as assigned

Ability to work in a dealership environment with frequent exposure to weather elements

Willingness and ability to work up to 12 hours per day as required

Ability to sell body shop wor Ability to work with customers in a variety of situations

Good writing and communication skills

Sufficient computer skills

Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis

Ability to work in an environment to include 8-12 hour days, and flexibility to extend working hours when necessary