Manager, Continuous Improvement

Manager, Continuous Improvement

Location: Staples Career Center, Corpus Christi, TX

Salary Range: $60,000 - $70,000 DOE

The Continuous Improvement Manager collects, compiles and analyzes performance data to advance system effectiveness, improve efficiencies and improve business processes.

• Monitors, analyzes and interprets performance data on an ongoing basis to implement process improvements that advance performance measures and business outcomes.
• Uses all databases, management information systems and related reporting systems and tools to extract, compile, analyze and interpret performance data.
• Collaborates with the Board Performance Department to advance processes and realize performance improvement plans, corrective action plans and system or technical enhancements.
• Designs and develops tools for tracking performance, monitoring outcomes and supporting business objectives.
• Consults, interprets and ensures policies and procedures comply with business requirements, procedures and/or improvement plans.
• Manages systems, databases and data integrity requests, including review and processing of changes/deletions and information requests of customer records.
• Performs other related duties as assigned.

• Knowledge of workforce development, economic development, business intelligence and trends, and project management.
• Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Experience in a performance-based environment, public or private sector, with ability to analyze and interpret information and provide relevant feedback for action.
• Proficiency with word processing, spreadsheets, technology and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem‑solving and critical thinking skills, organizational skill, and detail oriented.
• Excellent verbal and written communication skills.
• Ability to use statistical methods to analyze and interpret information and provide relevant feedback for action.
• Ability to work with complex and extensive databases and identify deficiencies.

• Bachelor’s Degree from an accredited university or college in a relevant field of study required.
• Five (5) years of relevant experience, including three (3) years of supervisory experience preferred.
• Additional relevant experience may be considered in lieu of required education.
• Valid driver’s license and proof of insurance with good driving record.

Physical requirements include lifting up to 10 pounds occasionally. Standing, sitting, bending and walking required. Requires visual acuity, speech and hearing. Working conditions primarily in an office environment. Occasionally driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

C2 Global Professional Services is an award-winning employment and training organization that prepares and places people into productive jobs. We’re making real impact in Texas, Florida and across southern Nevada. Our core values of Respect, Communication, Customer Engagement and Ingenuity guide everything we do. We strive for excellence that sets us apart from the competition. Our passionate team members provide unparalleled customer service and actively support the communities where we live and work.

• Health Insurance
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) 100% employer match up to 6% of employee contributions
• Dental
• Vision
• Life Insurance
• Short and Long-Term Disability
• Pet Insurance
• Tuition Assistance

Equal Opportunity

Employer:

Minority/Female/Disability/Veteran