Specialist ORR

Lutheran Social Services of the South, Inc. dba Upbring

Equal Employment Opportunity/M/F/disability/protected veteran status.

US-TX-Corpus Christi

Job :

Type: Regular Full-Time

# of Openings: 1

Category: Quality

Upbring

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve. Every day, we strive to embody our core values:

• We are Warriors: Fierce, resilient, and courageous, we face challenges head‑on with unwavering loyalty and passion.
• We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive.
• We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength.

Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.

The Background Check Specialist is responsible for helping with the background check investigation process, including coordinating, and documenting required background check requests and results. The Background Specialist conducts quality assurance reviews to ensure background checks are submitted completely and accurately prior to submission and within the required time frames and deadlines.

• Ensure timely and accurate completion of background checks, notifying stakeholders of changes to the minimum standard and/or ORR Unaccompanied Alien Children Bureau Policy Guide
• Research, communicate, and update minimum standards for agency programs and operations
• Oversee record-keeping systems, including database management, storage, retrieval, and destruction
• Coordinate data collection systems for orderly record retention, retrieval, and disposition
• Collaborate with the Lead Background Check Specialist to develop policies, procedures, and forms for quality improvement
• Work with program staff and other departments to ensure compliance with record retention policies and accreditation standards
• Collaborate with internal and external stakeholders to maintain accurate data and meet strategic, business, and regulatory goals

• High School Diploma or equivalent
• Three (3) years of employment experience in a related field
• Strong decision‑making skills with the ability to exercise good judgment
• Must have the ability to communicate effectively, both in writing and verbally
• Must have the ability to work effectively with all levels of staff and clients
• Strong organizational and time‑management skills with the ability to meet deadlines and prioritize competing tasks
• Ability to work independently and within a group
• Proficient in the MS Office suite, including MS Word, Outlook, and Excel

• Bachelor's degree in Risk Management, Business Administration, Management, or a related field
• Three (3) years' experience in using risk management and quality assurance databases/software.
• Experience with and/or aptitude to learn basic use of MS Share Point

• This position may be required to travel up to 10%

• Competitive PTO & paid holidays
• Health, dental, vision insurance & more
• 403(b) Plan
• Employee Assistance Program
• Discounted Gym Memberships

• This position requires sitting and looking and using a computer for long periods of time
• Position may have limited exposure to youth
• Lift, push, pull, move up to 25 lbs.

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.