Box Office Associate - Corpus Christi Hooks

Job Details

The Box Office Associate provides all ticket services of the Corpus Christi Hooks during the season. This position is seasonal, includes nights and weekends during spring and summer, and supports the Ticket Operations Manager and Director of Ticket Sales and Services.

• Act as an ambassador and provide excellent customer service for the Corpus Christi Hooks Baseball Club.
• Answer incoming telephone calls, emails, and assist fans.
• Sell tickets at the Box Office windows and over the phone.
• Communicate team schedules, address routine game-day questions, promote upcoming events, and provide season ticket holder benefit information via email, mail, and phone.
• Execute office projects such as data entry and bulk mailers.
• Assist in establishing procedures and policies for account maintenance, balancing, payment processing, ticket printing, and ticket distribution related to day‑of‑game orders.
• Collaborate with Ticket Sales and Ticket Operations to assist with program execution.
• Process and balance payments accurately and timely.
• Perform other duties as assigned.

• Strong communication skills and superior customer service abilities.
• Strong management and organizational skills.
• Ability to multi‑task, problem‑solve effectively, and handle stressful and difficult situations.
• Availability to work long hours, evenings, weekends, and holidays.
• Proficiency with MS Word and Excel.

This role operates in a stadium setting with moderate to loud noise. The job includes both indoor and outdoor work in moderate weather conditions.

The position is largely sedentary but requires regular speaking/hearing, standing, walking, using hands to finger, handle, feel, and reach.

Flexible schedule, including extended hours, evenings, weekends, and holidays.

No travel is expected for this position.

Job responsibilities may change at any time without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

EOE/M/F/Vet/Disability