Energy Customer Care Specialist - On-Call
Listed on 2026-11-01
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Xcel Energy in Amarillo, TX seeks a Customer Contact Center Representative to respond to complex customer inquiries across multiple channels. You will help customers understand energy options, handle emergency situations, and participate in on-call rotations, with an emphasis on accuracy, empathy, and problem-solving.
The role requires at least 18 months of customer service experience and a high school diploma, with preferred Spanish language skills.
This opening is for the Energy Customer Care Specialist
- On-Call Support role at Xcel Energy.
We appreciate your interest in this position.
Join Xcel Energy and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Energy Customer Care Specialist
- On-Call Support role at Xcel Energy, based in TX, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).