Student Services & Success Coordinator

Student Services & Success Coordinator
** Agency
* * Texas A&M University - Corpus Christi
** Department
* * College of Engineering - ENGR
** Proposed Minimum Salary
** Commensurate
* * Job Location
** Corpus Christi, Texas
** Job Type
** Staff
* * Job Description
**** TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
**** TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.*
* ** PURPOSE
* * This position will work with our College of Engineering and Computer Science (CECS) personnel and students to better support their academic needs and connect them to appropriate resources within the college and university. They will also facilitate peer-to-peer mentoring between our students and meet with at-risk students to improve our retention rates.  
** DESCRIPTION
* **
* Functional Area

1:  Student Support
**** Percent Effort: 70%*
* * Work with students to identify academic challenges and connect them with relevant resources, including tutoring, counseling, and other support services.
* Collaborate with college personnel to ensure students are aware of and have access to the full range of academic and support services available within the college and university.
* Facilitate and oversee peer-to-peer mentoring programs, matching students with mentors who can provide guidance, support, and advice on academic and personal challenges.
* Identify at-risk students and develop individualized support plans to address their specific needs, with the goal of improving retention and academic success.
* Assist students in understanding curriculum requirements to foster informed choices in students’ educational planning.
* Conduct outreach to students and faculty to promote available resources and encourage participation in support programs.
* Organize and lead workshops and events designed to enhance academic skills, resilience, and overall student success.
* Make travel arrangements for students who are attending competitions or conferences.  
*
* Functional Area

2:
Data Tracking
**** Percent Effort: 20%*
* * Monitor and report on the effectiveness of support initiatives, using data to refine and improve programs over time.  
*
* Functional Area

3:
Other
**** Percent Effort: 10%*
* * Perform other duties as assigned.  
** QUALIFICATIONS
* ** Bachelor’s degree in applicable field.
* Two years of related experience.
* Additional education/experience may be considered as substitution for the minimum requirements.  + Associate’s degree and Four (4) years of related experience, OR  + Master's degree
* Intermediate skills in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
* Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with a variety of customers in person, telephone, or e-mail.
* Excellent customer service skills.
* Attention to detail. Self-motivated and self-directed.
** PREFERRED QUALIFICATIONS
***…