Medical Office Specialist

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

Department: Developmental and Neuro Psych

Hours: Monday – Friday, 8:00am to 5:00pm

Reporting to the clinic coordinator and director, this position is responsible for the support functions necessary to accomplish the department's objective. These include, but are not limited to, functions under telephone support, patient accounting, clinical support, patient scheduling, registration, and patient discharge.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

· Select the one level of language (ability to read, write, and speak) needed to successfully accomplish the essential duties of this job. Delete those that do not apply.

Bilingual strongly preferred

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Basic Life Support (BLS) is required within the first 90 days of hire.

The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

Must be flexible to clinical operational hours.

Always maintains the utmost level of confidentiality.

Travel to satellite locations may be required either by vehicle or plane.

Adheres to hospital policies and procedures, including flexing scheduled work hours.

May be required to float to other clinics as needed.

Demonstrates ethical business practices and personal actions that adhere to corporate compliance and integrity guidelines.

Adheres to and complies with customer service standards and dress code set forth by the hospital and the department.

Demonstrates thoroughness and dependability.

Demonstrates excellent organizational skills.

Must be detail oriented.

Must manage multiple tasks in a busy medical office environment.

Must communicate and work effectively with patients, family, and physicians.

Must be able to work as a team member effectively.

Other duties as assigned.

Maintain a valid driver's license

Must be able to travel up to 4 times a week

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Color vision (ability to identify and distinguish colors)

Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes

are fixed on a given point)

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Schedule patients for necessary procedures using the appropriate scheduling system.

Gather pre-registration/pre-admission information.

Reschedule patients upon patient/physician request.

Document cancellations/no-shows in the appropriate scheduling system.

Notify clinic or medical staff when appropriate.

Document telephone encounters as appropriate to the clinic/department.

Manage an…