Operations Support Technician Pool

OPERATIONS SUPPORT TECHNICIAN POOL

Del Mar College - Corporate Services

Posting Number: PT2820

Job Title:

OPERATIONS SUPPORT TECHNICIAN POOL
Department:
Information Technology
Position Type:
Non-Exempt
Employment Status:
Part-Time
Salary:
Minimum $14.00
Open Date: 11/14/2025
Close Date:
Open Until Filled

The Operations Support Technician will be responsible for managing Fresh Service call tickets, receiving and deploying purchase orders (PO). This role includes maintaining the IT area in the warehouse, assisting with the scrapping of technology equipment, and ensuring IT stock is well-maintained. The technician will also support IT staff with inventory requests and maintain a clean work area ong organizational skills and the ability to work collaboratively in a dynamic environment are essential for success in this position.

• Receive, prioritize, and resolve IT support requests logged in the Fresh Service ticketing system.
• Assist in receiving and processing purchase orders for IT equipment and supplies.
• Ensure accurate tracking and organization of IT stock, including hardware and software assets.
• Help with the decommissioning and proper disposal of outdated or non-functional technology equipment.
• Provide assistance to IT staff with inventory requests and other operational needs.
• Keep the IT area in the warehouse organized and tidy to promote a safe and efficient working environment.

• High School diploma or GED equivalent.
• One (1) year related experience.

• Great written and verbal communication skills.
• Experience in maintaining clean and orderly work spaces.
• Knowledgeable with computer hardware and software utilities.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent customer service skills.

• Proficiency in IT support tools, especially Fresh Service or similar ticketing systems.
• Familiarity with inventory management systems.
• Experience with managing purchase orders and inventory processes.

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions.

Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.