Computer Technology Specialist; LEVEL I, II, or III

Computer Technology Specialist (Level I, II, or III)

Position Number: S1145

Department:
Information Technology

Job Type: Full-Time Staff, Non-Exempt

Salary:
Level I - $17.84/hr;
Level II - $20.06/hr;
Level III - $22.56/hr

Posting Date: 12/17/2025

Closing Date: 01/01/2026 (Open Until Filled)

The purpose of this position is to provide on‑site technical support to faculty, staff, and students related to voice, data, first‑level network support, desktop support, and hardware support. Responsibilities include providing desktop computer software and peripheral support, performing telephone support, hardware support, training and site direction for technical assistants, desktop security forensics, and intrusion detection system support. Other duties include setting up registration cables and printers, training new staff, researching emerging technologies, interfacing with staff and department heads, and attending meetings.

• Provide desktop computer software, utilities, and peripheral support.
• Perform telephone support and install/troubleshoot telecommunication equipment.
• Provide hardware support and maintain local network cabling.
• Conduct training and provide site direction for technical assistants.
• Maintain hardware and software equipment, support wireless network, troubleshoot issues.
• Conduct research and stay abreast of emerging technologies.

• Associate’s degree in electronics or computer‑related field.
• Level I (Grade 816):
  Experience in installation, testing, repair, maintenance, and upgrade of computers, printers, peripherals, desktop applications, utilities, and operating systems.
• Level II (Grade 817):
  One year experience in the above areas.
• Level III (Grade 818):
  Three years experience in the above areas.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to work independently or in collaboration with limited supervision.
• Problem solver and self‑motivator.
• Ability to analyze issues and implement temporary or permanent fixes.
• Knowledge of emerging PC technologies.
• Ability to provide high‑level customer service.
• Requires work evenings and occasional weekends (Mon‑Thu 10 am‑7:30 pm; Fri 10 am‑3 pm).

Security‑sensitive position. Employment subject to federal background checks and reference checks.

Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.