Technology Auditor, Internal Audit

The Internal Audit Organization is an independent and objective function that assists Salesforce to meet its goals through independent reviews and assessments. Specifically, the Internal Audit Organization evaluates and provides recommendations to enhance the effectiveness, efficiency, and scalability of the company’s processes, information systems, and underlying internal control environment. The Internal Audit Organization also evaluates and assists in improving the effectiveness of the Company’s risk management and governance processes.

This function reports administratively to the President and Chief Operating and Financial Officer (COFO) and directly to the Audit and Finance Committee of the Company’s Board of Directors.

Internal Audit is modernizing the way we perform our audits, using technology, AI, and analytics to fuel the transformation. We are looking for an Internal Auditor to excel with an amazing team to support you. You will have the opportunity to support audit activities for the Company’s technology and product functions (e.g., Business Technology, Engineering, Product Management), with a growing focus on how AI and agentic capabilities are adopted, governed, and controlled across these functions.

Success will be measured upon the Auditor successfully executing key tasks, including:

• Support audits that assess risks and controls over AI and agentic capabilities embedded in business processes — including access and authorization, guardrail enforcement, data grounding, third-party AI/LLM dependencies, and Responsible AI considerations
• Help evaluate how company and customer data is used by AI tools and connected platforms, including data minimization, masking, consent, logging, and monitoring
• Be intellectually curious and passionate about internal audit, learning about new processes, systems, and technologies (including AI) and how to make them better, driven by “doing the right thing”, effectively maneuver through the organization, influence others, and keep up with a dynamic and fast-changing environment
• Be a team-oriented individual who can effectively work at all levels within the organization, both within Audit and by collaborating with other 2nd line risk and compliance teams and 1st line business partners
• Be a “self-starter” with the ability to manage project commitments independently, with minimal oversight
• Assist Senior Auditors and Audit Managers / Senior Managers with planning and general team functions
• Assist with planning, fieldwork, and reporting throughout the audit life cycle
• Develop a strong understanding of Salesforce's business model, processes, systems, and underlying controls, and influence positive change in these areas
• Be knowledgeable in project management best practices including project plans, charters, and task management
• Individually and with the team, build relationships and work with process owners to understand and document their operations and the underlying internal control environment
• Develop and execute audit testing procedures to evaluate the design and operating effectiveness of internal controls
• Use AI and generative-AI tooling (e.g., agentic assistants and AI-enabled GRC/eGRC workflows) to accelerate audit planning, testing, and documentation, applying “human-at-the-helm” review of AI-generated output and adhering to the team's AI governance framework (data classification, data-exposure, and consumption considerations)
• Seek opportunities to automate repetitive audit test procedures and improve testing efficiency through data analytics and AI
• Prepare high-quality audit work papers documenting the test steps performed and the results and recommendations
• Deliver assigned audit tasks and other project tasks…