Community Manager

Overview

Community Manager

At DLP, we empower our Community Managers to oversee the intricacies of our multi-million dollar business, including the care of our investments, residents, customers, and associates. This role extends beyond typical property management responsibilities, offering a broad scope and elevated accountability. As a Community Manager, you will interface with the senior executive team and your immediate supervisor to ensure seamless communication on all aspects of property operations.

Our commitment centers on delivering a WOW experience for residents, owners, and employees, emphasizing excellence in rental management, rent collection, resident retention, marketing, inspections, and revenue growth.

Dream Here:
Careers at Dream Live Prosper Communities

We are building great communities and great careers. We seek dedicated, driven professionals to help create thriving communities that enrich lives. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on Best Places to Work lists and on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

If you are looking for a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

• Bonus: Monthly and quarterly bonus potential based on performance.
• Position type: Full-time
• This role requires a flexible schedule with varied hours and may include weekends.

• Strong background in multi-year multifamily property management.
• 3+ years of experience managing multiple direct reports.
• Proven ability to drive positive results while embodying and promoting core values.
• Excellent verbal and written communication skills.
• Solid analytical skills, including working with income and financial statements.
• Demonstrated change leadership and on-site project management responsibility.
• Empowerment, accountability, and a track record of achieving goals, driving performance, and developing team members.
• Experience with Appfolio, G-suite, and Microsoft Office is a plus.

• Monitor leasing documents, data entry, review renters insurance, utility transfers, move-ins, and file checklists.
• Review and approve/decline applications, update Appfolio decisions, and execute new leases.
• Maintain up-to-date marketing materials for available units, aiming for 95% occupancy.
• Assist with court appearances and handle notices.
• Review and provide feedback on leads, tours, and follow-up activities.
• Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
• Host monthly leasing meetings to review challenges, incentives, availability, and bonuses.
• Submit commissions for leasing agents by payroll cutoff dates.
• Onboard, train, and mentor new Leasing Agents.
• Review renewals and upcoming properties with the General Manager.
• Assist with property inspections and communication with single-family teams.
• Manage security deposit dispositions and attend required meetings.

Making an Impact: At DLP, making a difference is at the heart of everything we do for residents, investors, and business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: We’ve been recognized on the Inc. 5000 list as one of America’s fastest-growing private companies for twelve consecutive years.

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our

Purpose:

To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our BHAG: To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard toward ambitious goals, driven by a purpose bigger than ourselves. We aim to address the affordable housing crisis and support employees, investors, and partners through our Elite Execution System and Living…