Clinical Director - Medical​/Surgical

Description

Summary:

Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards. Responsibilities:
• Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families
• Ensuring consistent application of nursing services policies and standards throughout the organization
• Monitoring patient outcomes and quality and effectiveness of nursing care
• Overseeing performance of teams; identifying and addressing staff training and development needs
• Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies Standard I:
Financial Management
• Recognizes the impact of reimbursement on revenue
• Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement
• Creates, monitors, and analyzes a budget; explaining variance
• Conducts ongoing evaluation of productivity, forecasting future revenue and expenses
• Documents capital appropriations and project authorizations Standard II. Human Resources Management
• Evaluates and specifies the critical resources required to accomplish the team's objectives
• Initiates requests for required resources based on staff competency with patient acuity
• Allocates team resources responsibly and equitably within the scope of labor laws
• Calculates resource usage to set a baseline for comparison
• Discovers opportunities to improve resource utilization
• Implements changes in role consistent with scope of practice
• Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow
• Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.
• Adjusts management and personal style to fit the needs of different people and different situations
• Explores motivational factors and tailors motivational efforts to individual needs and situations for the department
• Conducts evaluations on personnel performance at the work place and recommends improvement plans
• Coaches others on operating personnel management systems and their processes Standard III. Relationship Management and Influencing Behaviors
• Situation Management
• Identifies issues that require immediate attention
• Applies principles of crisis management to handle situations as necessary
• Manages conflict
• Promotes team dynamics
• Mentors and coaches staff
• Promotes Professional Management
• Promotes and encourages stress management
• Encourages participation in professional action
• principles of self-awareness
• Fosters a healthy work environment
• Diversity
• Understands the components of cultural competence as they apply to the workforce
• Maintains an environment of fairness and processes to support it
• Capitalizes on differences to foster highly effective work groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations
• Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues
• Provides direct service to internal or external customers
• Facilitates the resolution of customer problems, issues, or concerns
• Monitors and promotes workplace safety requirements resulting in positive patient outcomes
• Applies systems thinking knowledge as an approach to analysis and decision-making
• Demonstrates accountability for nursing research and quality improvement activities
• Provides evidence-based nursing care
• Promotes and communicates patient information effectively across the continuum of care Standard V. Leadership
• Serves as a leader of patient care
• Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc.
• Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidence
• Manages own behaviors during interactions, such as feedback giving, to shape workplace events
• Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity
• Employs leadership theories, such as contingency and…