BDR & Customer Success Specialist - Medtech​/SaaS

We are recruiting for a highly innovative European scale-up in the Med Tech and Sport Tech ecosystem. With a global team of 100 employees (predominantly based in France), they develop cutting-edge solutions combining connected hardware (high-precision biomechanical sensors) and a dedicated SaaS platform, used daily by physical therapists, specialized clinics, and elite sports clubs.

Present in the US market for 2 years, the company is experiencing massive growth. You will join a close-knit and dynamic US team, with an office of 4 people in Miami and 1 person already based in Texas.

This is a unique, hybrid role where you will both hunt for new business and nurture existing clients. The position is 100% remote.

• Business Development (70%): Active cold calling and outreach to generate new leads in the physical therapy and sports performance markets, alongside qualifying and converting inbound leads coming through marketing efforts.
• Customer Success & Account Management (30%): Conduct remote product training and onboarding sessions for new clients via video calls. Drive renewals, identify upselling opportunities within your client portfolio, handle level 1 support tickets, and ensure overall client satisfaction and product adoption.

• Experience: 1 to 3 years of experience in a B2B role, either as an SDR/BDR (Sales) or as a CSM (Customer Success).
• Versatility: You are as comfortable hunting and making cold calls as you are patiently training a client on a software/hardware product.
• Tech-Savvy & Remote-Ready: Highly comfortable conducting business, product demos, and onboarding sessions entirely over video.
• Location: Based in Texas, operating 100% remotely.