Rehabilitation Assistant; Corpus Christi

Rehabilitation Assistant (Corpus Christi)

The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill a Rehabilitation Assistant (RA) I to a Senior Rehabilitation Assistant position to join the Golden Crescent/Coastal Bend Management Unit 6-1 in the Vocational Rehabilitation Division.

This position is located at 4981 Ayers St., Corpus Christi, TX. TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

The Rehabilitation Assistant I to Senior Rehabilitation Assistant assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The RA I-Sr RA provides basic information regarding VR programs, services, and referral information to customers and vendors. The ideal candidate will be detail oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals.

General duties include: performing entry level to journey-level human services/rehabilitation support work; routine caseload support service such as creating/maintaining/reviewing technical case management forms/files for accuracy utilizing the electronic case management system. Collecting information for intake/profile process. Maintaining appropriate business relationships with providers/businesses/customers/staff. Preparing/reviewing reports for accuracy on monitored services. Providing casework services/assistance to VR Counselors in certification of eligibility; service delivery tasks and utilize the electronic case management system and other agency supported software programs;

initial screening for individuals applying for VRS service programs. Participating in Vocational Rehabilitation Services (VRS) training. Furnishing information regarding Texas Workforce Solutions (TWS)/VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public. May train others. Performs other related work as assigned.

Preferred qualifications include: eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment. Experience in applying purchasing procedures; case guidelines, regulations and policies; case management support functions. Knowledge of community and government service delivery systems; mental illness and emotional components of physical illness. Ability to interpret highly complex policies/procedures; maintain confidentiality;

analyze/interpret highly complex financial data. Skill in interviewing and in conducting individual needs assessments.

Minimum qualifications include: RA I: one year of full-time qualifying experience in case management support, purchasing and general knowledge of disabilities plus graduation from a standard senior high school or equivalent. RA II: graduation from an accredited four-year college or university with major coursework in human services, social science, business or a related field plus one year and six months of full-time qualifying experience in case management support, purchasing and general knowledge of disabilities.

RA III: graduation from an accredited four-year college or university with major coursework in human services, social…