Customer Service Administrator

Customer Service Administrator
Corsham, Wiltshire
£12.73 per hour + holiday pay
4-6 week Temporary Assignment | Immediate Start!

Are you an experienced customer service professional who enjoys delivering exceptional support? Are you available to start right away? If so, this could be the ideal temporary role for you!

We are working in partnership with our client to recruit a confident and proactive Customer Service Administrator to join their expanding team in Corsham. In this key position, you will act as the main point of contact for customers, ensuring they receive a friendly, efficient, and high-quality service at all times.

Key Responsibilities:

Contact customers to arrange and confirm deliveries
Handle customer enquiries via phone and email
Liaise with third-party logistics providers
Schedule appointments and manage diaries
Maintain accurate electronic records and documentation
Communicate with external organisations as required
Ensure all paperwork is complete and correct
Provide general administrative support to the wider team

Person Specification:

Previous customer service experience is essential
Excellent communication and organisational skills
Professional, confident, and personable telephone manner
Ability to build rapport quickly with customers and colleagues
Strong working knowledge of Microsoft Office
Able to remain calm and effective under pressure and meet tight deadlines Hours of Work

Week 1:
Monday-Friday, 8:00am-4:30pm
Week 2:
Monday-Friday, 10:00am-6:30pm
(Shifts then alternate weekly)
This position requires an immediate start, so applicants must be available without notice. Due to the location, access to your own transport would be highly beneficial.

We aim to contact successful candidates within 7 working days. If you do not hear from us within this timeframe, please assume your application has not been successful on this occasion