Assistant Store Manager; Bilingual

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Recently posted – 3 days ago. Be among the first 25 applicants.

Titlemax – Corsicana, TX.

As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands‑on experience running a store. You’ll develop leadership skills in real time by driving account management, customer outreach, and risk management. It’s performance‑driven, people‑first, and packed with growth potential. Learn the business, build confidence, and move up quickly with a company that invests in your future.

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our total compensation package.

• Paid on‑the‑job training and a comprehensive new hire program.
• Access to a robust learning management system of e‑learning modules.
• Cross‑brand training enabling opportunities across our 11 brands.
• Enrollment in a key holder program to develop leadership for promotion.
• Performance‑based career advancement.
• Educational reimbursement program.
• Multiple coverage choices for medical insurance, including telemedicine and HSA/FSA.
• Traditional 401(k) and Roth 401(k) retirement plans with generous company match.
• Company‑Sponsored Life and AD&D Insurance.
• Basic and Enhanced voluntary benefits – dental, vision, short‑term and long‑term disability, supplemental life, AD&D insurance, accident, critical illness, hospital indemnity,  protection, legal services, and pet insurance.
• Free access to mental health resources, life coaching, and more through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers via our Discount Marketplace.
• Paid time off that grows with you, starting with 12 days in the first year.
• Benefits are subject to change; see governing plan documents for eligibility.

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate and accurately process loan/pawn applications, check‑cash and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships.
• Oversee account management and recovery processes, including collection calls, while focusing on customer service to prevent loss and charge‑offs.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives to ensure adherence to quality standards and safety procedures.
• Perform duties outside the office including onsite vehicle appraisals, store errands, and external marketing.
• Work to meet company‑set performance standards through partnership opportunities, referrals, and hosting in‑store and community events.
• Maintain office security protocols, opening and closing procedures, vault and cash drawer management.
• Ensure compliance with company policies and laws through audits, report creation, and financial data compilation.
• Monitor and maintain internal and external store appearance and cleanliness; schedule maintenance services.
• Work efficiently in a fast‑paced environment, handling multiple tasks to meet performance standards.
• Conduct additional tasks as directed by leadership.
• Maintain a full‑time work schedule, including weekends – a minimum of 40 hours per week.
• Store hours and minimum hours may change; consult recruiter for current requirements.

• High school diploma or equivalent.
• Minimum one year of experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with phones, POS, Microsoft Office, and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Valid driver’s license, auto insurance, and personal vehicle with mileage compensation.
• Background check required.
• Physical ability to stand, move up to 25 pounds, and operate mechanical controls.

• Management experience in retail,…